Privacy Policy

Privacy Policy

Introduction

Welcome to https://snowflake.pobb.net (hereafter referred to as “Snowflake,” “we,” or “our”). We are committed to safeguarding your privacy and ensuring the secure handling of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://snowflake.pobb.net
  • All associated applications and mobile apps
  • Online services and products offered by Snowflake

Please be informed that this Privacy Policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, which are beyond our control.

Processing Activities

This policy guides the collection and processing of your personal information when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our website(s) linked to this Privacy Policy.
  3. You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

Snowflake collects a variety of personal data, which can be categorized as follows:

  1. Account Information: Details related to your user account creation and management, including usernames, passwords, and profile settings.
  2. Payment Information: Data required for processing transactions, such as cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Records of financial transactions, bank details, and billing information.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities, dates, and purchase amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Geographic information provided by your device when using our location-based services.
  7. Feedback: Comments, suggestions, and reviews you share with us about our products or services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  9. Product Information: Details about the products you view, search for, or purchase on our sites.

We collect this data through various methods: user input forms, interactions with our applications and services, automated tracking technologies (like cookies), and third-party data providers who assist us in enhancing our service offerings.

Cookies

Cookies are small text files stored on your device to improve user experience and gather analytics. We use cookies categorized as:

  1. Strictly Necessary: These ensure the basic functions of our website, such as allowing you to navigate through pages.
  2. Preference: Cookies that remember your preferences and settings to personalize your experience.
  3. Analytics: Used for performance tracking and understanding user behavior on our sites.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

Snowflake retains personal data as required by applicable laws and for the purpose it was collected. Once these purposes are fulfilled, we securely delete or anonymize your data to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication protocols and engagement with trusted third-party service providers who adhere to strict data security standards.

Your Rights (Geography Dependent)

Depending on the region you are in, you may have specific rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure or the right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data.
  • The right to lodge a complaint with a supervisory authority or data protection regulator.
  • Non-discrimination in our services based on your exercise of data protection rights.

To learn more about these rights and how to exercise them, please contact our Privacy Team using the details provided below.

Changes to Policy

Snowflake reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through a post on our website, ensuring you are always informed about our data handling practices.

Contact Information

For inquiries, requests to unsubscribe from communications, or questions regarding your data privacy, please contact us:

  • Email: [email protected]
  • Address: [Snowflake Privacy Team, [Street Address], [City], [State/Province], [Postal Code] (as per your location)